Terms and Conditions
Last Updated: 09/28/2024
Welcome to E-Chems. By accessing or using our website at [https://www.e-chems.com] (the “Site”), you agree to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern your relationship with E-Chems regarding your use of this website. If you disagree with any part of these terms and conditions, please do not use our website.
Acceptance Of Terms
By accessing and using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, all applicable laws, and regulations. You also agree to comply with any applicable local laws regarding the purchase, use, and sale of chemical compounds.
Eligibility
You must be at least 18 years old to purchase products from E-Chems. By using this Site and making a purchase, you confirm that you are of legal age to enter into binding contracts and that the information you provide is accurate, truthful, and current.
Product Information and Use
The products sold by E-Chems are intended for professional, industrial, and research use only. These products are not intended for human consumption, clinical use, or diagnostic purposes unless explicitly stated. Customers are responsible for ensuring that their use of chemical compounds complies with all applicable regulations.
Product Warranties:
All products are sold “as is,” without any warranty, express or implied, including, but not limited to, the warranties of merchantability, fitness for a particular purpose, or non-infringement.
We make every effort to ensure that the information regarding the products is accurate and up-to-date. However, we do not guarantee the accuracy or completeness of the information on the Site.
Use of Website
You agree to use the Site for lawful purposes only. You are prohibited from using the Site:
- To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site.
- In any way that violates any applicable federal, state, local, or international law or regulation.
- For the purpose of exploiting, harming, or attempting to exploit or harm others in any way.
- To transmit any advertising or promotional material, including any “junk mail,” “spam,” or similar solicitation.
Orders And Payment
By placing an order on the Site, you agree to the pricing and payment terms displayed on the Site at the time of purchase. All payments must be made in full before shipment. We reserve the right to refuse or cancel any order at any time for any reason.
Shipping And Delivery
We aim to ship all orders promptly and within the time frame specified on the product page. However, we are not liable for any delays due to shipping carriers or customs clearance. The risk of loss for purchased products passes to you upon delivery to the carrier.
Returns and Refunds
Due to the nature of our products, all sales are final. We do not accept returns or issue refunds unless the product is found to be defective. If a product is defective, you must notify us within 30 days of receiving the item.
Intellectual Property
All content on the Site, including text, graphics, logos, icons, and images, is the property of E-Chems or its content suppliers and is protected by international copyright and trademark laws. You may not use, reproduce, distribute, or create derivative works from the content without our express written permission.
Liability
To the maximum extent permitted by law, E-Chems and its affiliates, officers, agents, employees, suppliers, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, or goodwill, resulting from:
- Any interruption or cessation of transmission to or from our Site.
- Your use or inability to use the Site or its products.
- Any unauthorized access to or use of our servers.
Changes to Terms
E-Chems reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Site. It is your responsibility to review these terms regularly.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Delaware, USA, without regard to its conflict of law principles.
Privacy Policy
Last Updated: 09/28/2024
E-Chems (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [https://www.e-chems.com] (the “Site”).
Information We Collect
We may collect the following types of personal information:
Technical Data: such as your IP address, browser type, and browsing behavior collected through cookies or other tracking technologies.
Personal Identification Information: such as your name, email address, phone number, and billing/shipping addresses when you create an account or make a purchase.
Payment Information: including payment card details and billing address, processed by our third-party payment provider.
How We Use Your Information
We use the information we collect for the following purposes:
- To improve our website, services, and products.
- To process and fulfill your orders, including managing payments and delivery.
- To communicate with you about your orders, account, and customer service requests.
- To send you marketing emails, promotions, or newsletters if you have opted in to receive them.
Sharing Your Information
We may share your personal data with trusted third parties, including:
- Payment processors for secure payment transactions.
- Shipping providers to deliver your orders.
- Analytics providers to help us understand how visitors use the Site.
We do not sell or rent your personal information to third parties.
Cookies
Our Site uses cookies to improve your browsing experience. Cookies are small text files that are placed on your device by a website. You can choose to accept or decline cookies through your browser settings, but this may affect your ability to use certain features of the Site.
Data Security
We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Correct any inaccuracies in your personal data.
- Request the deletion of your personal data.
- Object to or restrict the processing of your personal data.
To exercise these rights, please contact us at info@e-chems.com
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revised version will be effective immediately upon posting.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
E-Chems Email: info@e-chems.com | Phone: 302-579-2498
By using this Site, you agree to this Privacy Policy and our Terms of Service.